Privacy Policy

Privacy Policy

Treatment of children / under 16’s:  Please ensure that all children/under 16’s are accompanied by a parent or someone who has parental responsibility. Treatment cannot be given if they attend unaccompanied.

INTRODUCTION

This privacy policy explains what I do with your personal data when I am in the process of helping you as a patient. Under the new regulations for the General Data Protection Regulations (GDPR), which come into force in May 2018, I confirm that I treat your privacy seriously. I do not share any information held about you with anyone, without your express consent. Data is held solely for the purpose of providing you with safe and effective treatment. If you require a detailed explanation of what data I hold and how I protect it then please ask. If you want me to remove any data held about you then please contact me.

This privacy policy applies to the personal data of our website users, patients and other people I may contact in the course of my practice.

It is important to point out that I may amend this privacy policy from time to time. Please just visit this page if you want to stay up to date, as any changes will be posted here.

IDENTITY AND HEALTH INFORMATION

As a provider of medical services, Devon Square Podiatry is required to record details of all patients; details include medical information, medication, medical history etc. along with general demographic details.

All details are recorded directly onto a Clinical Record Form in handwriting and retained as a paper record. No electronic or digital records of patient data are kept. Your records are retained securely in a locked cabinet within the surgery.

In addition to medical information I collect basic personal information such as: name, address, email address, telephone number and emergency contact details. I do not collect or hold payment details.

I am required by law to retain medical records for a minimum of 7 years after the last treatment. (Please Note – timescales vary due to circumstances such as age at first treatment and mental health capacity).

Your “Right to be Forgotten” cannot override the requirement for medical notes to be held for the above mentioned minimum retention period.

With your agreement I may use your details to liaise with other medical professionals outside of Devon Square Podiatry to assist in your care, for example, your Doctor or your District Nurse.

I will not use your information for any purpose other than providing or promoting your medical care.

Your information will not be sold to any third party.

Your information will only be imparted to a third party with your informed consent.

You have the right to request a copy of any information I hold about you. This can be obtained by submitting a written request. I may levy a charge to cover the cost of providing such information.

Please note that if you are not happy for your data to be retained in this manner then I will be unable to provide you with podiatry care.

ELECTRONIC INFORMATION

For more information on cookies, please see our cookie policy.

I collect data from you on my website if you enter any data into the web forms such as ‘Contact Us’. This data is securly emailed directly me and is not retained on my website or shared with any third parties.

My website hosting is based in the UK and our provider complies with all relevant data protection legislation.

YOUR RIGHTS

You have various rights in relation to the data held by me. If you have concerns about your data then please contact me. I will seek to deal with your request without undue delay and in accordance with the requirements of any applicable laws. Please note that I may keep a record of your communications to help me resolve any issues which you raise.
 
If I am using your data because I deem it necessary for our legitimate interests and you do not agree, then you have the right to object. I will respond to your request within 30 days.
If you have informed me that your personal data is inaccurate you have the right to have your data corrected. I will respond to your request within 30 days.
 
You have the right to ask me to confirm what information I hold about you at any time, and you may ask me to modify, update or delete it. At this point I may ask you to verify your identity, or ask for more information about your request. If your interests or requirements change you can ask me to modify, update or delete your data.
 
You have the right to lodge a complaint about the data I hold or the way it is used with your local supervisory authority. If you wish to exercise this right you should contact the Information Commissioners Office at: www.ico.org.uk.